Contact Us
Questions about a review, a bonus comparison, or how we assess the casinos listed on this site? This page is the right place. The team behind American Online Casinos reads every message and aims to respond within two business days.
How to Reach Us
The quickest way to get a response is by email. Send your message to [email protected] and include a brief subject line so we can route it to the right person. We do not operate a phone line or live chat — email keeps a clear record for both sides and means nothing gets missed.
What We Can Help With
We welcome messages on a range of topics. Below is a guide to what falls within our scope and what sits outside it.
| Topic | Can we help? |
|---|---|
| Questions about our reviews or ratings | Yes — we're happy to explain how a casino was assessed |
| Corrections or updated information | Yes — accuracy matters to us; flag anything you think is wrong |
| Reader feedback on a listed casino | Yes — first-hand experience helps us keep reviews current |
| Editorial or partnership enquiries | Yes — use the same email address |
| Disputes with a casino | No — we are an independent comparison site, not an intermediary or regulator |
| Gambling support or crisis help | No — please contact the responsible gambling resources listed on this site |
Feedback on Our Casino Reviews
The casinos reviewed on American Online Casinos — including Raging Bull, Ignition, Slots of Vegas and others — are assessed on criteria such as bonus value and conditions, licensing, payment methods, game range and customer support. If you have used one of the casinos we cover and your experience differs from what our review describes, we want to know. Reader feedback is one of the ways we check that our assessments stay accurate over time.
When you write in, it helps to include:
- The name of the casino you are writing about
- A brief description of what you experienced
- Roughly when it happened (month and year is fine)
We cannot promise to publish every piece of feedback, but we read all of it and take it into account when we next review or update a listing.
Corrections and Accuracy
Bonus amounts, wagering requirements, payment options and licensing details can all change after we publish. If you spot something on this site that looks out of date or inaccurate, please email us with the page URL and the detail you believe needs correcting. We will verify it and update the page where the evidence supports a change.
You can find more about how this site works, including how we select and rank the casinos we cover, on our About Us page.
Editorial and Partnership Enquiries
If you represent a casino brand or an affiliate network and want to discuss appearing on American Online Casinos, reach out via [email protected]. We review all commercial enquiries, but commercial relationships do not determine how a casino is rated or ranked — our editorial process operates independently. You can read our Terms and Conditions for more detail on how the site operates.
Responsible Gambling — Where to Get Immediate Help
If gambling is causing you or someone you know financial, emotional or relationship difficulties, this site is not the right place to start. Please use the following resources directly:
- National Problem Gambling Helpline: 1-800-522-4700 (available 24/7, call or text)
- Gamblers Anonymous: ga.org — peer support meetings across the US
- National Council on Problem Gambling: ncpgambling.org
Our responsible gambling page covers self-exclusion programmes, deposit and spending limits, and state-level support services in more detail.
Response Times
We aim to reply to all emails within two business days. During busy periods it may take a little longer. If your message is time-sensitive — for example, you believe a bonus or offer detail is significantly wrong — say so in the subject line and we will prioritise it.
Thank you for taking the time to get in touch. Reader questions and corrections make this site more useful for everyone who relies on it to make informed choices about where to play.